Returns & Exchanges
For items purchased online, returns and exchanges are accepted
within 30 days of the delivery date. To initiate a return or exchange, please contact us at
lushsalon4500@gmail.com to obtain a return authorization. Be sure to include the item's order number
and your reason for the return or exchange. Returns or exchanges that are shipped without authorization
may not be accepted. Please allow up to 10 business days for your refund to be processed once we
receive your return or exchange.
Return Shipping
Shipping instructions will be included with your return authorization.
Eligible Items
The following items: Clearance items, Final Sale items, Perishable items,
Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange. We reserve
the right to refuse any return/exchange, at management's discretion, if the item being
returned/exchanged does not meet the criteria set forth within this policy.
Condition of Items
Except for items that were damaged when purchased, items may be "open box" but must be unused, undamaged, and complete with all original packaging.
Form of Payment
Refunds, if issued, will be issued in the original form of payment minus
shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store
credit may be issued at our discretion.
If you have any questions about this return policy, please contact us at (870)476-9140 0r at lushsalon4500@gmail.com